Privacy Policy

 

Effective Date: March 1, 2025

 

1. Introduction

Welcome to Cultivara Tree Tours (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA).

 

2. Information We Collect

We collect only the necessary personal information required for booking and tour administration. This includes:

  • Name
  • Email address
  • Phone number (if provided)
  • Any additional information provided during the booking process

 

3. How We Use Your Information

We use the information collected to:

  • Process and confirm your bookings
  • Communicate important tour details and updates
  • Provide customer support
  • Improve our services and customer experience
  • Comply with legal obligations

 

4. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Your data is stored securely and only accessible to authorized personnel.

 

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following cases:

  • With service providers assisting with booking and payment processing
  • If required by law, such as responding to legal requests or regulatory compliance

 

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information
  • Correct any inaccuracies in your personal data
  • Withdraw consent for communications at any time
  • Request deletion of your personal information (subject to legal and operational requirements) 

To exercise these rights, please contact us at info@cultivara.ca

 

7. Retention of Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

 

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Cultivara Tree Tours info@cultivara.ca. By using our services, you consent to the terms of this Privacy Policy.